Frequently Asked Questions
Everything you need to know about our quick-dry home and lifestyle essentials.
How do your quick-dry towels differ from standard cotton towels?
Our towels are made from a high-quality microfiber blend that dries three times faster than traditional cotton. They are also sand-resistant and compact, making them perfect for both home use and travel.
What is your shipping policy for domestic orders?
We offer standard shipping which typically takes 3-5 business days. Orders over $50 qualify for free shipping, while a flat rate applies to smaller orders.
Can I return my items if I am not satisfied?
Yes, we offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
Are Dock & Bay products environmentally friendly?
Sustainability is at our core. Our signature range is made from 100% recycled plastic bottles, and we use biodegradable packaging to minimize our environmental footprint.
How should I care for my Dock & Bay home products?
We recommend a cold machine wash (30 degrees) with similar colors. Avoid using fabric softeners as they can reduce the effectiveness of the quick-dry technology.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.