Returns & Exchanges
We want you to love your Dock & Bay home essentials, so we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether it is a quick-dry towel or a cozy bedding set, we are here to ensure you are 100% satisfied with your purchase.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Pack Your Items
Securely place your unused items back in their original packaging, ensuring all tags and labels remain attached to guarantee a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing